Booking cancellation terms

Booking cancellations are accepted in writing only.
No right of withdrawal is provided under the Italian Consumer Code. Nevertheless, we grant you the following withdrawal conditions:

• Cancellations up to 30 days before departure = penalty of 10% administrative fee.
• Cancellations from 30 days to 15 days before arrival = penalty of 70% of the total booked.
• Cancellations from 15 days to 0 days before arrival or in case of NO SHOW = 100% of the total booked.